Accessibility Statement

Our Commitment

Joiner Plumbing is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Last updated: March 23, 2025

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

We strive for our website to be compliant with WCAG 2.1 level AA standards. We are currently working to achieve and maintain this level of accessibility across our entire website.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for better screen reader navigation
• Keyboard navigable menus and forms
• Text alternatives for non-text content
• Sufficient color contrast for text visibility
• Resizable text without loss of content or functionality
• Clear headings and labels to aid navigation

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following browsers and assistive technologies:

• Latest versions of Chrome, Firefox, Safari, and Edge
• Screen readers including JAWS, NVDA, VoiceOver, and TalkBack
• Zoom and magnification tools

Limitations

Despite our best efforts to ensure accessibility of our website, there may be some limitations. We are currently working to resolve the following issues:

• Some older content may not yet be fully accessible
• Third-party content and embedded applications may not be fully accessible

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 3 business days.

Alternative Formats

We are happy to provide information on our services in alternative formats. If you require information in a different format, please contact us using the details above, and we will do our best to accommodate your request.

Assessment and Ongoing Maintenance

Joiner Plumbing assesses the accessibility of our website regularly. We are committed to an ongoing process of improving accessibility and usability for all users.